Get your refund

1. Your recall

   

   5Color Children’s Bike Helmet and Pads Sets

   Recall 26789

   Risk of serious injury or death from head injury.

   Recalled 5Color Helmet and Pads Set. Image: US Consumer Product Safety Commission.

   Recalled

   Sep 24, 2026

   Units

   About 324

   The remedy, in the CPSC’s words“Consumers should stop using the helmets immediately and contact 5Color for a full refund of the set. Consumers will be asked to destroy the recalled helmet by cutting the straps and email a photo of the destroyed helmet to FiveColorCS@163.com. Consumers should then dispose of the recalled helmet. Consumers may keep the protection pads.”

   Consumers should stop using the helmets immediately and contact 5Color for a full refund of the set. Consumers will be asked to destroy the recalled helmet by cutting the straps and email a photo of the destroyed helmet to FiveColorCS@163.com. Consumers should then dispose of the recalled helmet. Consumers may keep the protection pads.

   Read recall 26789 on cpsc.gov

2. Make it safe

   1. Stop using the helmet right away.

   2. Cut the helmet straps.

   3. Take a photo of the helmet with cut straps.

   4. Send the photo here. Remedy checks it for you.

   

   Proof rule (claude-opus-5-5, stored)

   Actions

   other

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage

   Remedy

   full_refund, "a full refund of the set"

   Confidence

   actions 0.9, must show 0.9, remedy 0.95

   "destroy the recalled helmet by cutting the straps" sets actions to other (cutting a smaller part) and must_show to whole_product and cut_or_damage. "email a photo of the destroyed helmet to FiveColorCS@163.com" sets photo_required and email, and "a full refund of the set" sets full_refund with no fixed amount.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.