Get your refund

1. Your recall

   

   Scented Mistolin® Dilutable Cleaners and Lestoil® Heavy Duty Multi-Purpose Cleaners sold in Puerto Rico and the U.S. Virgin Islands.

   Recall 26741

   The recalled products may contain bacteria, including Pseudomonas aeruginosa, which is an environmental organism found widely in soil and water.

   Recalled Mistolin and Lestoil in various scents. Image: US Consumer Product Safety Commission.

   Recalled

   Sep 3, 2026

   Units

   About 6.3 million

   The remedy, in the CPSC’s words“Consumers should stop using the recalled cleaners immediately. Consumers will be asked to register at https://mistolinrecall.expertinquiry.com/ and submit a picture of the 12-digit UPC code printed on the label and a picture of the date code printed on the side of the bottle and dispose of the product in its container with household trash. Consumers registering bottles in the affected scents with date codes printed on the bottle beginning with PR01 and followed by a five-digit number between 25091 and 26168 will receive a full refund of the purchase price, with receipt or of the manufacturer’s suggested retail price, without receipt.”

   Consumers should stop using the recalled cleaners immediately. Consumers will be asked to register at https://mistolinrecall.expertinquiry.com/ and submit a picture of the 12-digit UPC code printed on the label and a picture of the date code printed on the side of the bottle and dispose of the product in its container with household trash. Consumers registering bottles in the affected scents with date codes printed on the bottle beginning with PR01 and followed by a five-digit number between 25091 and 26168 will receive a full refund of the purchase price, with receipt or of the manufacturer’s suggested retail price, without receipt.

   Read recall 26741 on cpsc.gov

2. Make it safe

   1. Stop using the cleaner right away.

   2. Take a photo of the UPC code on the label.

   3. Take a photo of the date code on the bottle side.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   none

   Marker text

   none

   Photo must show

   whole_product, label, date_code

   Remedy

   full_refund, "full refund of the purchase price"

   Confidence

   actions 0.9, must show 0.8, remedy 0.9

   photo_required and must_show (label, date_code) come from 'submit a picture of the 12-digit UPC code printed on the label and a picture of the date code printed on the side of the bottle'. whole_product is included because the photos are of the product. No disabling action is asked, and disposal comes after the photo. The remedy comes from 'will receive a full refund of the purchase price', and web_form from 'register at https://mistolinrecall.expertinquiry.com/'.

3. Snap two photos

   This recall asks for 2 photos. Photo 1: the 12-digit UPC code printed on the label.

   Your photo appears here

   Fit the whole product in the frame. Good light, phone held still.

   Take a photoChoose a photo

   Photo 2 of 2: the date code printed on the side of the bottle

   Add photo 2

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photosAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.