Get your refund

1. Your recall

   

   COMMOWNER Electric Pressure Washers, model numbers HD14P-Z and HX18

   Recall 26692

   Serious risk of injury or death from shock and electrocution hazards.

   Recalled COMMOWNER electric pressure washer - model HD14P-Z / HX18. Image: US Consumer Product Safety Commission.

   Recalled

   Aug 13, 2026

   Units

   1,694

   The remedy, in the CPSC’s words“Consumers should stop using the recalled pressure washers immediately and contact AZ Home Concept for a full refund. Consumers will be asked to destroy the pressure washer by cutting the unplugged power cord in half and send a photo of the destroyed power washer to pressurewasherrecall@outlook.com. Consumers should then dispose of the destroyed recalled product.”

   Consumers should stop using the recalled pressure washers immediately and contact AZ Home Concept for a full refund. Consumers will be asked to destroy the pressure washer by cutting the unplugged power cord in half and send a photo of the destroyed power washer to pressurewasherrecall@outlook.com. Consumers should then dispose of the destroyed recalled product.

   Read recall 26692 on cpsc.gov

2. Make it safe

   1. Unplug the pressure washer.

   2. Cut the power cord in half.

   3. Take a photo that shows the cut cord.

   4. Send the photo here. Remedy checks it for you.

   

   Proof rule (claude-opus-5-5, stored)

   Actions

   cut_cord

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.95, must show 0.9, remedy 0.97

   "cutting the unplugged power cord in half" sets cut_cord; "send a photo of the destroyed power washer to pressurewasherrecall@outlook.com" sets photo_required, email, and must_show whole_product and cut_or_damage; "full refund" sets full_refund with no fixed amount.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the cut cord and both cut ends in view. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.