Get your refund

1. Your recall

   

   Gudook Adult Bike Helmets

   Recall 26528

   Risk of serious injury or death from head injury.

   Recall Gudook Bicycle Helmet. Image: US Consumer Product Safety Commission.

   Recalled

   Jun 4, 2026

   Units

   About 520

   The remedy, in the CPSC’s words“Consumers should stop using the helmets immediately and contact Gudook Outdoor Sports for a full refund. Consumers will be asked to destroy the recalled helmet by cutting the straps and email a photo of the destroyed helmet, showing with the helmet's batch number, to lexi_kuyou@163.com. Consumers should then dispose of the recalled product.”

   Consumers should stop using the helmets immediately and contact Gudook Outdoor Sports for a full refund. Consumers will be asked to destroy the recalled helmet by cutting the straps and email a photo of the destroyed helmet, showing with the helmet's batch number, to lexi_kuyou@163.com. Consumers should then dispose of the recalled product.

   Read recall 26528 on cpsc.gov

2. Make it safe

   1. Stop using the helmet right away.

   2. Cut the helmet straps.

   3. Take a photo showing the cut straps and batch number.

   4. Send the photo here. Remedy checks it for you.

   

   Proof rule (claude-opus-5-5, stored)

   Actions

   other

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage, serial_or_lot

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.9, must show 0.9, remedy 0.95

   "destroy the recalled helmet by cutting the straps" sets actions to other (cutting straps, a smaller part). "email a photo of the destroyed helmet, showing with the helmet's batch number" sets photo_required, email, whole_product, cut_or_damage and serial_or_lot. "full refund" sets remedy.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.