Get your refund

1. Your recall

   

   Crenlux Pool Drain Covers

   Recall 26527

   Risk of serious injury or death from entrapment and drowning hazards.

   Recalled Crenlux Pool Drain Cover. Image: US Consumer Product Safety Commission.

   Recalled

   Jun 4, 2026

   Units

   About 200

   The remedy, in the CPSC’s words“Pool owners, pool operators and consumers should stop using pools with the recalled pool drain covers immediately and contact Eicong for a full refund. Consumers will be asked to destroy the cover by writing in permanent maker "Recalled" on it and to send a photo of the destroyed cover to Crenlux_recall@outlook.com.”

   Pool owners, pool operators and consumers should stop using pools with the recalled pool drain covers immediately and contact Eicong for a full refund. Consumers will be asked to destroy the cover by writing in permanent maker "Recalled" on it and to send a photo of the destroyed cover to Crenlux_recall@outlook.com.

   Read recall 26527 on cpsc.gov

2. Make it safe

   1. Stop using the pool with the recalled drain cover.

   2. Write Recalled on the cover in permanent marker.

   3. Take a photo of the marked cover.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   write_recalled

   Marker text

   Recalled

   Photo must show

   whole_product, marking

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.85, must show 0.85, remedy 0.95

   "destroy the cover by writing in permanent maker 'Recalled' on it" sets write_recalled, marker_text Recalled and must_show marking. The destroying is done by the writing, so other is not added. "send a photo of the destroyed cover to Crenlux_recall@outlook.com" sets photo_required, whole_product and email. "full refund" sets full_refund.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.