Get your refund

1. Your recall

   

   Bethlehem Lights 10-inch Illuminated Ribbon Spheres

   Recall 26504

   The LED lights on the recalled illuminated spheres can overheat, posing a risk of serious injury or death from a fire hazard.

   Recalled Bethlehem Lights 10-inch Ribbon Sphere. Image: US Consumer Product Safety Commission.

   Recalled

   May 21, 2026

   Units

   About 2,000

   The remedy, in the CPSC’s words“Consumers should stop using the recalled illuminated spheres immediately and contact Bethlehem Lights for a full refund. Consumers should immediately unplug the product from the wall and cut the power cord. To receive a refund, consumers will be asked to email a photo of the product with the cut cord to ribbonsphere@bethlehemlights.com before disposing of it in the garbage.”

   Consumers should stop using the recalled illuminated spheres immediately and contact Bethlehem Lights for a full refund. Consumers should immediately unplug the product from the wall and cut the power cord. To receive a refund, consumers will be asked to email a photo of the product with the cut cord to ribbonsphere@bethlehemlights.com before disposing of it in the garbage.

   Read recall 26504 on cpsc.gov

2. Make it safe

   1. Unplug the sphere from the wall.

   2. Cut the power cord.

   3. Take a photo of the sphere with the cut cord.

   4. Send the photo here. Remedy checks it for you.

   

   Proof rule (claude-opus-5-5, stored)

   Actions

   cut_cord

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.97, must show 0.95, remedy 0.97

   "cut the power cord" sets cut_cord; "email a photo of the product with the cut cord" sets photo_required, email, whole_product and cut_or_damage; "for a full refund" sets full_refund with no fixed amount. Disposal comes after the photo and is not listed.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the cut cord and both cut ends in view. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.