Get your refund

1. Your recall

   

   Multi-Purpose Helmets

   Recall 26470

   Risk of serious injury or death from head injury.

   Recalled Foubeaka or Geniuss multi-purpose helmet - white. Image: US Consumer Product Safety Commission.

   Recalled

   May 7, 2026

   Units

   About 740

   The remedy, in the CPSC’s words“Consumers should stop using the recalled helmets immediately and contact Foubeaka or Geniuss for a full refund. Consumers will be asked to destroy the recalled helmet by cutting the straps and then send a photo of the destroyed helmet to the corresponding firm.”

   Consumers should stop using the recalled helmets immediately and contact Foubeaka or Geniuss for a full refund. Consumers will be asked to destroy the recalled helmet by cutting the straps and then send a photo of the destroyed helmet to the corresponding firm.

   Read recall 26470 on cpsc.gov

2. Make it safe

   1. Stop using the helmet right away.

   2. Cut the helmet straps.

   3. Take a photo of the helmet with cut straps.

   4. Send the photo here. Remedy checks it for you.

   

   Proof rule (claude-opus-5-5, stored)

   Actions

   other

   Marker text

   none

   Photo must show

   whole_product, cut_or_damage

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.9, must show 0.88, remedy 0.95

   "destroy the recalled helmet by cutting the straps" sets actions to other (cutting a smaller part) and must_show to whole_product and cut_or_damage. "send a photo of the destroyed helmet" sets photo_required, and "full refund" sets remedy with no fixed amount. No channel is named for the photo, so the first consumer contact, email, is used.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.