Get your refund

1. Your recall

   

   Supernova and Typhoon Lighters

   Recall 26404

   Risk of serious injury or death from fire and burn hazards.

   Recalled Prestige Lighter – Supernova, gray. Image: US Consumer Product Safety Commission.

   Recalled

   Apr 9, 2026

   Units

   About 4,300

   The remedy, in the CPSC’s words“Consumers should stop using the recalled lighters immediately and contact Prestige Import Group for a full refund or store credit. Consumers will be asked to write "Recalled" in permanent marker and send a photo of the marked lighter to salesdept2@prestigeimportgroup.com. Consumers should then dispose of the recalled product in accordance with state and local waste disposal procedures.”

   Consumers should stop using the recalled lighters immediately and contact Prestige Import Group for a full refund or store credit. Consumers will be asked to write "Recalled" in permanent marker and send a photo of the marked lighter to salesdept2@prestigeimportgroup.com. Consumers should then dispose of the recalled product in accordance with state and local waste disposal procedures.

   Read recall 26404 on cpsc.gov

2. Make it safe

   1. Stop using the recalled lighter right away.

   2. Write Recalled on the lighter in permanent marker.

   3. Take a photo of the marked lighter.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   write_recalled

   Marker text

   Recalled

   Photo must show

   whole_product, marking

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.95, must show 0.9, remedy 0.75

   "write \"Recalled\" in permanent marker" sets write_recalled and marker_text; "send a photo of the marked lighter to salesdept2@..." sets photo_required, email, whole_product and marking. "a full refund or store credit" sets full_refund with no fixed amount, though store credit is also offered.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame, with the writing facing the camera. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.