Get your refund

1. Your recall

   

   Swivel Office Chairs

   Recall 26329

   The recalled chairs' base can bend, posing a fall hazard.

   Recalled Noah Office Chair (Model number: M70160). Image: US Consumer Product Safety Commission.

   Recalled

   Mar 19, 2026

   Units

   About 2,200

   The remedy, in the CPSC’s words“Consumers should stop using the recalled chairs immediately and visit https://www.tainoki.com/recall for instructions on how to participate in the recall. Consumers will be asked to submit photos of the recalled chairs, the model number and proof of destruction for a full refund.”

   Consumers should stop using the recalled chairs immediately and visit https://www.tainoki.com/recall for instructions on how to participate in the recall. Consumers will be asked to submit photos of the recalled chairs, the model number and proof of destruction for a full refund.

   Read recall 26329 on cpsc.gov

2. Make it safe

   1. Stop using the recalled chair right away.

   2. Destroy the chair so it cannot be used.

   3. Take photos of the chair, model number, and destruction.

   4. Send the photo here. Remedy checks it for you.

   Proof rule (claude-opus-5-5, stored)

   Actions

   other

   Marker text

   none

   Photo must show

   whole_product, model_number, cut_or_damage

   Remedy

   full_refund, "full refund"

   Confidence

   actions 0.7, must show 0.85, remedy 0.95

   "submit photos of the recalled chairs, the model number and proof of destruction" sets photo_required, must_show (whole_product, model_number, cut_or_damage) and actions other (destruction with no method given). "for a full refund" sets remedy full_refund; "visit https://www.tainoki.com/recall" sets web_form.

3. Snap a photo

   Your photo appears here

   Fit the whole product in the frame. Good light, phone held still.

   Take a photoChoose a photo

   Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.

   Check my photoAdd a photo first.

4. Checking

   Six checks run on your photo, in a few seconds.

5. Your result

   Verified photos are paid straight away through PayPal.

Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.