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Get your refund
For the recalled BISSELL® Steam Shot™ Handheld Steam Cleaners. Make it safe, snap one photo, and PayPal pays you a $40 refund.
Your recall
BISSELL® Steam Shot™ Handheld Steam Cleaners
Recall 24309
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary). Image: US Consumer Product Safety Commission.
- Recalled
- Jul 18, 2024
- Units
- About 3.2 million (In addition, about 355,000 were sold in Canada)
The remedy, in the CPSC’s words
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Make it safe
Stop using the steam cleaner right away.
Cut the power cord.
Take a photo showing the model number and cut cord.
Send the photo here. Remedy checks it for you.
This is the kind of photo the firm accepts. A hair dryer with its cord cut in half, from CPSC recall 26125. Photo: US Consumer Product Safety Commission. Proof rule (claude-opus-5-5, stored)
- Actions
- cut_cord
- Marker text
- none
- Photo must show
- whole_product, model_number, cut_or_damage
- Remedy
- partial_refund, "a $40 refund"
- Confidence
- actions 0.95, must show 0.93, remedy 0.7
"how to cut the cord" sets cut_cord; "take and upload a photo of the steam cleaner showing the model number and cut cord" sets photo_required, web_form (www.BISSELL.com/steamshotrecall), and must_show whole_product, model_number, cut_or_damage. "a $40 refund" sets a fixed partial refund of 40, with a $60 BISSELL.com credit as the alternative.
Snap a photo
Your photo appears here
Fit the whole product in the frame, with the cut cord and both cut ends in view. Good light, phone held still.
Your photo: show just the product, with no people in it. It is kept without camera or location data, and deleted 90 days after your claim is decided.
Add a photo first.Checking
Six checks run on your photo, in a few seconds.
Your result
Verified photos are paid straight away through PayPal.
Demonstration in PayPal sandbox. Remedy is not affiliated with the recalling firm. On real CPSC recalls, Remedy's PayPal sandbox account stands in for the recalling firm and pays the refund, so no real money moves. In a real deployment, the recalling firm pays from its own PayPal account; Remedy never holds the money. Recall data and images: US Consumer Product Safety Commission.